Privacy Policy

Privacy Policy

Last Updated: November 10, 2026

When you visit AERVAGO, browse our bedding and home products, contact our customer service team, or place an order, certain information may be collected and processed to provide our website and related services.

This Privacy Policy explains how Nanchang Quxun Labor Services Co., Ltd., the operator of https://aervago.com, collects, uses, stores, and shares personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Place an order or make a purchase.

  • Contact our customer service team.

  • Create an account, where available.

  • Subscribe to marketing emails or other communications.

  • Submit a return, refund, or order-related request.

Depending on your interactions with our website, this information may include:

  • Name and contact information.

  • Billing and shipping addresses.

  • Email address and telephone number.

  • Order details, purchase history, and transaction records.

  • Account information, where applicable.

  • Return, refund, and customer support communications.

Payment information is processed through the payment providers available at checkout. We do not ask customers to send complete payment card details through email or ordinary customer support messages.

Automatically Collected Information

When you browse our website, certain information may be collected automatically through cookies, pixels, scripts, and similar technologies.

Depending on the technologies enabled and your privacy choices, this may include:

  • IP address.

  • Browser type and device information.

  • Operating system and general device identifiers.

  • Cookie identifiers and advertising identifiers.

  • Pages and products viewed.

  • Referring websites and browsing activity.

  • Cart, checkout, and purchase-related interactions.

  • Website performance and interaction information.

The information collected depends on the services and integrations enabled on our website and the privacy choices available in your region.

2. How We Use Personal Information

We may use personal information for the following purposes:

  • Processing and fulfilling orders.

  • Arranging shipping and delivery.

  • Communicating about purchases and order status.

  • Responding to customer service inquiries.

  • Managing returns, refunds, and complaints.

  • Maintaining website functionality and security.

  • Detecting and preventing fraud or unauthorized activity.

  • Maintaining business and transaction records.

  • Meeting legal and regulatory obligations.

  • Understanding website performance and improving our services.

  • Measuring advertising performance and campaign effectiveness.

  • Sending marketing communications where permitted by applicable law.

Depending on the circumstances and applicable privacy laws, our processing may rely on contractual necessity, legal obligations, consent, or legitimate interests, taking applicable privacy rights into consideration.

3. Cookies, Advertising, and Privacy Choices

Our website may use cookies and similar technologies to support website functionality, security, analytics, and advertising.

Essential Cookies

Essential technologies may be used to:

  • Support shopping cart and checkout functionality.

  • Maintain website security.

  • Remember necessary website preferences.

  • Support basic website operations.

These technologies are necessary for certain website functions.

Analytics and Advertising Technologies

Where enabled, analytics and advertising technologies may collect information about website visits, browsing interactions, product views, and purchase-related events.

These technologies may be used to:

  • Understand website performance.

  • Measure advertising effectiveness.

  • Attribute purchases to advertising campaigns.

  • Improve advertising campaigns.

  • Support personalized advertising where permitted.

Where consent is legally required, non-essential technologies should only be activated after the required consent has been obtained.

You may manage available cookie and advertising preferences through the website's privacy controls or contact us for assistance.

Your Privacy Rights and Advertising Choices

Depending on your location, certain advertising and data-sharing activities may be considered a sale, sharing, or targeted advertising under applicable privacy laws.

Where applicable, you may have the right to opt out of these activities.

You can submit a privacy request through our Your Privacy Choices page or contact us directly at:

service@aervago.com

Where required by applicable law, we recognize and process legally valid opt-out preference signals, including Global Privacy Control (GPC).

Your privacy preferences may be associated with your browser or device. Clearing cookies or changing devices may require you to update your preferences again.

You may also unsubscribe from marketing emails using the unsubscribe link included in our messages. Necessary order-related, security, and service communications may still be sent.

4. Shopify and Third-Party Service Providers

Our online store is hosted on Shopify.

Personal information may be processed by Shopify and other service providers that help us operate our business, including providers involved in:

  • Website hosting and maintenance.

  • Payment processing.

  • Order fulfillment.

  • Shipping and delivery.

  • Customer support.

  • Website security.

  • Analytics and performance measurement.

  • Advertising and marketing.

We share information with service providers only for relevant business purposes and subject to applicable legal requirements.

Some providers may independently process information under their own privacy policies and terms.

For more information about AppLovin’s collection and use of your information visit:
https://legal.applovin.com/privacy

We may also disclose information when required by law, to protect our legal rights, investigate fraud, respond to lawful requests, or complete a lawful business transaction.

5. AppLovin Advertising and Measurement

AERVAGO may use AppLovin as a third-party advertising and measurement partner.

When AppLovin services are enabled on our website, AppLovin may collect or receive certain information through pixels, scripts, cookies, or related integrations, subject to the applicable configuration and your privacy choices.

Depending on the services enabled, this information may include:

  • IP addresses.

  • Browser and device information.

  • Online identifiers and advertising identifiers.

  • Website visits and browsing interactions.

  • Product views and other website events.

  • Advertising interactions.

  • Purchase-related events and conversion information.

This information may be used for purposes such as:

  • Advertising measurement.

  • Campaign attribution.

  • Advertising performance analysis.

  • Campaign optimization.

  • Personalized advertising where permitted by applicable law.

AppLovin's own collection, use, and processing of information are also governed by its privacy practices.

For additional information, please review:

AppLovin Privacy Policy

Where required by applicable law, you may exercise relevant advertising and data-sharing opt-out rights through the privacy controls available on our website or by contacting us.

We do not intentionally configure our advertising integrations to disclose sensitive personal information or children's personal information to advertising partners.

6. Data Retention, Security, and International Transfers

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information for:

  • Order processing and customer support.

  • Returns and refund management.

  • Business and financial recordkeeping.

  • Fraud prevention and security.

  • Legal compliance.

  • Resolving disputes and enforcing agreements.

When information is no longer reasonably required, we will take appropriate steps to delete or de-identify it, subject to applicable legal retention requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Our business is operated from China. Shopify and other service providers may process information in countries outside your place of residence.

Where required by applicable law, appropriate safeguards will be applied to international transfers of personal information.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you.

  • Request a copy of your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request restriction of certain processing activities.

  • Object to certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of applicable sale, sharing, or targeted advertising.

  • Use an authorized representative where permitted.

  • Appeal certain privacy-related decisions.

  • Submit a complaint to a relevant privacy authority.

To submit a privacy request, contact:

Email: service@aervago.com

We may request reasonable information to verify your identity or confirm an authorized representative's authority.

We will review and respond to requests within the timeframes required by applicable law.

We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

Certain information may need to be retained for legal, security, transaction-related, or other permitted purposes.

8. Children's Privacy

Our website and shopping services are not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us at service@aervago.com so that we can review the situation and take appropriate action where necessary.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

These external websites operate independently and may have their own privacy policies and data-handling practices.

We encourage you to review the applicable privacy notices before providing personal information directly to third-party websites or services.

We are not responsible for the privacy practices of independent third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website technologies, service providers, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

Where required by applicable law, we will provide additional notice of material changes.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with personal information, please contact us:

Email: service@aervago.com

Customer Service Phone: +1 6612102818

Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT).

Response Time: We aim to respond within 24–48 hours.

12. Store and Company Information

Operated by: Nanchang Quxun Labor Services Co., Ltd.

Business License Entity: Nanchang Quxun Labor Services Co., Ltd.

Email: service@aervago.com

Customer Service: +1 6612102818

Registered Address: Room 102-2, Building 16, Hengda Yujing Residential Community, No. 218 Aihu Road, Nanchang High-tech Industrial Development Zone, Nanchang, Jiangxi, China.

Website: https://aervago.com